Services FAQ’s

If you have questions regarding Jim’s fencing services, you are at the right place. Check out our frequently asked questions related to our services. If you have any other questions, please get in touch with us.

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Franchise FAQs

Frequently Asked Questions

Fencing Repairs

Is My Fence Under Warranty?

If there’s a problem with your fence, you’ll want to know if your warranty covers the cost of the repair or replacement. Naturally, this will depend on the terms and conditions with your original fencing contractor, as well as any warranty on your fencing materials.

Jim’s Fencing also offers a workmanship quality warranty. In the very unlikely event that your fence issue is the result of faulty work, we will fix it at no cost to you, within our workmanship warranty period.

Should I Repair or Replace My Fence?

Replacing or repairing your fence is a tough decision, and there are many factors to consider. The issues your fence has will affect whether it’s better to fix it or replace it.

For most fence damage, a good rule of thumb is to evaluate how much of your fence is damaged. If more than ¼ of your fence is affected by rot, weather or other factors, it may be more cost-effective to replace it. Your Jim’s Fencing contractor can let you know what the relative cost of repairing versus replacing your fence would be.

Depending on your fence’s remaining lifespan, it may be better to replace it now instead of patching it up. An aged fence can look untidy and can cause safety issues. Fences that show prominent signs of aging or are more than 20 years old should be considered for replacement.

Termite damage is the exception to many rules, and one of the scariest scenarios you can encounter when building with wood. Thankfully, most fences are treated to keep your fence safe from termites, but in the event you are stuck with them, you will need to have it treated and inspected to make sure the termites are completely gone. This can be an expensive task, and it is often more cost-effective to replace the fence.

Pool Safety Inspections

What Does a Pool Safety Inspection Involve?

A pool safety inspection is a detailed process that evaluates the safety of your backyard pool. A qualified inspector will visit your home and check for a number of criteria, including making sure:

✓ your pool fence is at least 1.2m high in all areas
✓ the gap below your pool fence is no greater than 100mm
✓ your pool gate’s safety latches are correct and compliant
✓ your pool fence has no climbable objects nearby
✓ the pool area has adequate pool safety signage, if applicable in your state

When it comes to gate latches, they must be working, open outwards and be self-closing and self-locking, all in accordance with Australian Standards.

If you don’t meet one (or several) of these criteria, you risk failing your pool safety inspection. Don’t stress, though – getting a pool inspection is a great opportunity to talk to an expert and find out exactly what you need to do to meet legal standards for pool fencing.

In fact, you can get in touch with a pool safety inspector like Jim’s Fencing for advice and guidance on pool safety even if you aren’t booking a pool safety inspection right away.

On the other hand, if you already know your pool fencing isn’t up to scratch, get in touch with one of our capable team to resolve any potential safety hazards around your swimming pool.

Some of these pool safety requirements you can even meet without needing to talk to a fencing contractor. For instance, your pool fence must have a non-climbable zone of 90cm around the entire length of the fence line. Objects like chairs, potted plants, short trees and shrubs, and even pool toys should all be moved a safe distance from the pool fence.

If you pass the pool safety inspection, then a pool safety certificate will be issued. If not, you’ll have the chance to correct any problems, such as replacing a hazardous pool gate latch with a safe and secure replacement.

To find out more about Australian requirements for pool fencing, see the SPASA website.

When Should You Get a Pool Safety Inspection?

Every state in Australia has different rules about when you need to have your pool inspected and how often it needs to be rechecked.

This doesn’t just apply to in-ground swimming pools, either. Proper fencing is required for all of these categories when over 30cm deep:

in-ground and above-ground pools
indoor pools
wading pools
hot tubs and spas

However, these are only the legal minimum requirements for pool safety inspection. You may choose to have a pool fence inspection at any time, for your own peace of mind or to provide evidence your pool has the highest possible standard of safety.

Whether you need to complete a pool safety inspection for your property, or you just want some advice on how to make your backyard pool safer, the experienced team here at Jim’s Fencing can help you out with all your pool fence related needs.

Why Is a Pool Safety Inspection Important?

There are plenty of reasons you may need a pool safety inspection. Maybe it’s been a couple of years and your pool safety certificate has lapsed. Perhaps you are looking to sell or lease your property and need to make sure everything is certified, safe and up to date. Or maybe you have just renovated and want to be sure that your remodel hasn’t affected the safety of your pool fence.

Regardless of the reason you need a pool safety certificate right now, it all comes down to one key motivation: keeping your kids, friends and family safe around the water. All pool fencing regulations in Australia are the minimum standards required to make sure no child is ever at risk.

If you’d like to learn more about pool safety in Australia, see our handy pool safety checklist. The SPASA website and water safety organisation Kids Alive also have some fantastic resources available.

Feature Fencing

What is a Feature Fence?

A feature fence goes above and beyond the traditional home fence, creating a centrepiece to accent your home and landscaping. Feature fencing blends form and function by using materials and shapes in aesthetically attractive ways – whether that’s a traditional ornamental fence or a modern creation.

Because a feature fence is all about your vision, you have an enormous range of options to choose from, and we can even create a custom-designed fence to suit your property.

If you’d like some inspiration on what feature fence would best suit your home, or you’re ready for a feature fence installation quote, get in touch with Jim’s Fencing.

Why Build a Feature Fence?

If you’re asking “Why should I build a feature fence?” you should instead be asking, “Why not?”. A feature fence is the perfect creative touch to complement your home and garden, framing your property in a way that is uniquely you. A custom Jim’s Fencing feature fence increases the value of your property, welcomes guests in style and maximises your home’s curb appeal.

With a wide range of options, Jim’s Fencing has the perfect feature fence for your needs, whether you prefer a traditional style or something striking and modern. Some of the most beautiful and unique homes around Australia have detailed feature fencing – and when you’ve customised every aspect of your house and landscaping, why settle for a standardised fence?

Contact The Jim’s Fencing Team

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To book a quote for your fencing project, just head to our Online Quote form and one of our franchisees will be in contact with you as soon as possible.


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